Pass Selection

Booking Details

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  • 1. Description

    Unlimited rides on JR conventional lines running between Nagoya - Gero - Takayama - Toyama, and linking Kansai-airport - Osaka City area - Kyoto - Kaga-Onsen - Kanazawa, and “Hokuriku Shinkansen” running between Kanazawa - Toyama! Unlimited rides on buses convenient for visiting World Heritage listed Shirakawa-go/Gokayama!

    Download the factsheet here.

  • 2. Eligibility

    So who is eligible for a Japan Rail Pass?

    You're eligible if you are a foreign tourist visiting Japan from abroad for sight-seeing, under the entry status of"Temporary Visitor".

    "Temporary Visitor"entry status, according to Japanese Immigration Law, allows a stay in Japan of 15 days or 90 days for "sight-seeing, etc." If you apply for a "stay for sight-seeing" when you enter Japan, entry personnel will stamp your passport as"Temporary Visitor,"as shownhere. Only people who have a passport bearing this stamp can use a Japan Rail Pass.

    IMPORTANT:Even if you visit Japan with an Exchange Order, to be turned in for aJapan Rail Pass, the exchange cannot be made unless you have"Temporary Visitor"status: if you enter Japan under any other official status, such as "Trainee," "Entertainer," or "Reentry Permit," you cannot change the Exchange Order for a Japan Rail Pass. Please note that according to strict interpretation of the Japanese Immigration Law,"Temporary Visitor"status differs even from other types of stays that are also for only short time periods.


  • 3. Eligibility for Saver

  • 4. Discount

  • 5. Validity

    Passes can only be used by the persons who have obtained them, and may not be transferred or loaned to anyone else.

    To begin using your pass at the station, have it stamped by station staff at the ticket gate.

    If dates change while you are on board, reaching the day following that of the end of the validity period, basic fares will remain valid until you exit the first ticket gate, and additional fees will remain valid until you get off the train you are traveling on the last day of the validity period.

    You will not be able to go through automatic ticket gates at the station with your pass. When going through ticket gates, choose manned ones, and show the pass to station staff to let them know about the validity period.

    Always have your passport with you during your trip, and be ready to present it if requested.

    Refunds of MCOs or passes

    MCOs to be exchanged for passes can be refunded at the store of purchase for a year after issuance. * You may be separately charged a commission. We recommend that you exchange your MCO immediately preceding use.

    Passes may not be extended or refunded due to the suspension of train services, delays or other reasons. Likewise, additional expenses for transportation, accommodation, etc. due to schedule changes will not be refunded.

    Re-issuance is not possible. MCOs and passes may not be reissued even if lost, stolen or soiled.

  • 6. Terms and Conditions

    Exchange procedure
    The signer on the order must apply at a Pass Exchange Office and there present the order with the original passport.

    Fill in the application form provided at the office in Japan or in order to speed up this process you can also download the form here and have it ready when you arrive in Japan.

    Specify the first date that you wish the pass to start. This can be any date within one month from the issue date.

    Alterations
    Any alterations made to the exchange order or pass after the exchange, make the document invalid and non-refundable.

    Refund of an Exchange Order
    An Exchange Order can be refunded only at the office where it was issued, within one year of the issue date. The refund will be subject to a 15% cancellation charge and relevant administration charges at the time of cancellation.

    Refunds
    A pass can be refunded only within the validity period (three months from the date the order was issued) and before the first date of use at any Japan Rail Pass exchange office. There will be a 15% (Japan Railways) cancellation charge per pass along with a separate administration fee that the issuing office will charge in addition (this charge will vary from office to office). Please note that the pass is non-refundable on or after the first date of use.

    Duplicate passes and/or Exchange Orders cannot be issued if lost or stolen. Please ensure it's safe keeping.