Site Security Information

Safe & Secure

InternationalRail.com is powered by our proprietary booking engine Railkey. Your personal and account information is secure on this site and you can check the validity of our security certificate issued by Thwate by clicking on the Thawte seal once you have entered our shopping basket.

We employ the latest 128-bit encryption SSL technology in all parts of our site that require any personal information.

When completing your booking, please be sure to provide your exact billing address and telephone number.

Incorrect information may cause a delay in processing your order.

We reserve the right to request additional identification by e-mail or telephone.

Where you are collecting your ticket(s) at a station, you will need to ensure that you have the credit card that was used to make the purchase and your passport for verification purposes.

If you have any questions or concerns, please contact us.

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Contact Us

If you have any comments or queries about International Rail Limited or any of our products featured on these pages, please do not hesitate to contact us via one of the methods shown below:

Telephone

0871 231 0790*

Monday - Friday (excluding Bank Holidays) 9am - 5pm

Fax

0871 231 0791*

eMail

sales@internationalrail.com or you can use the form below.

Name:
Email:
Phone No:
Enquiry:
Order No: (If this enquiry has a related order number)

Alternatively you can write to us at the following address:

  • International Rail Limited,
  • Chase House,
  • Gilbert Street,
  • Ropley,
  • Hampshire,
  • SO24 0BY,
  • United Kingdom

* Calls to this number cost 10p per minute from UK landlines. Charges from mobiles and international numbers may vary.